Privacy Policy

UK Immigration & Visa Services Ltd (UKIV) is committed to protecting your privacy and handling your personal information in a fair, lawful, and transparent way. This Privacy Policy explains how we collect, use, store, and protect your personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

UK Immigration & Visa Services Ltd (UKIV)
Company Number: 14295510
Registered Office: 285A Lincoln Road, Peterborough, PE1 2PN, United Kingdom
Telephone: +44 1733 795905
Website: www.ukiv.co.uk

We are a UK immigration law firm providing immigration advice, representation, and compliance services.

2. What Information We Collect

We may collect and process the following categories of personal data:

  • Identity data (name, date of birth, nationality, passport/ID details)

  • Contact data (address, phone, email)

  • Immigration history (visas, applications, refusals, tribunal decisions)

  • Employment and financial data (payslips, bank statements, contracts, tax records)

  • Family and relationship details (marriage certificates, birth certificates, custody documents)

  • Sensitive data (health information, criminal records, asylum/refugee claims) when required for immigration purposes

3. How We Collect Your Data

  • Information you provide directly (via forms, consultations, emails, calls)

  • Documents submitted to us for case preparation

  • Information from third parties (employers, sponsors, educational institutions, or official bodies such as the Home Office)

  • Information collected automatically through our website (cookies, analytics – see Section 10)

4. How We Use Your Data

We process your personal data to:

  • Provide immigration advice and legal representation

  • Prepare and submit applications, appeals, and tribunal cases

  • Communicate with the Home Office, courts, or other relevant authorities on your behalf

  • Comply with legal and regulatory obligations

  • Manage billing, payments, and client relationships

  • Improve our services and website functionality

We will only process your data where there is a lawful basis, such as consent, performance of a contract, compliance with a legal obligation, or legitimate interest.

5. Sharing Your Data

We may share your personal data with:

  • The UK Home Office, HM Courts & Tribunals Service, and other government authorities as required

  • Employers, sponsors, or educational institutions (with your consent)

  • Our professional advisers, such as barristers or experts assisting with your case

  • Regulators and auditors (where legally required)

We will never sell your personal data to third parties.

6. Data Security

We implement strict technical and organisational measures to protect your personal information, including secure servers, encrypted communications, and restricted access controls.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes outlined in this policy and to comply with our legal obligations. Immigration case files are generally retained for 6 years after closure unless otherwise required.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction of inaccurate data

  • Request deletion of your data (subject to legal obligations)

  • Restrict or object to processing of your data

  • Request transfer of your data to another provider

  • Withdraw consent where processing is based on consent

To exercise your rights, please contact us at info@ukiv.co.uk.

9. International Transfers

We may transfer your data outside the UK/EEA (for example, if an application involves overseas authorities). Where this occurs, we ensure appropriate safeguards are in place.

10. Cookies & Website Use

Our website uses cookies and analytics tools to improve user experience and monitor website performance. You can manage cookie preferences through your browser settings.

11. Updates to this Policy

We may update this Privacy Policy from time to time. The updated version will always be posted on our website with the effective date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Data Protection Officer
UK Immigration & Visa Services Ltd
285A Lincoln Road, Peterborough, PE1 2PN
Email: info@ukiv.co.uk
Phone: +44 1733 795905

If you are not satisfied with our response, you have the right to complain to the Information Commissioner’s Office (ICO): www.ico.org.uk.